Contact Us
As a Disability Service Providers Melbourne Australia, We Comply With Six National Standards That Are Applicable To Our Operations And Services:
Get In Touch
Rights
The promotion of individual rights is a core value of this service, with a focus on freedom of expression, self-determination, and decision-making. Additionally, the prevention of abuse, harm, neglect, and violence is actively prioritized to ensure the protection and well-being of all individuals involved.
Feedback and Complaints
We use regular feedback to inform individual and organization-wide service reviews and improvements. Our goal is to continuously improve our services and meet the evolving needs of our clients.
Participation and Inclusion
We collaborate with individuals, their families, friends, and caregivers to foster opportunities for purposeful engagement and dynamic integration in society, emphasizing the importance of inclusion and ensuring that all members are valued and able to contribute to their fullest potential.
Service Access
In a transparent, fair, and equal manner, the service handles access, commencement, and leaving procedures. Additionally, it remains responsive to individual needs throughout these processes, ensuring that all clients receive the same high level of service.
Individual Outcomes
Our approach involves assessing, planning, delivering, and reviewing services and supports that focus on individual strengths and enable individuals to achieve their goals. We aim to empower individuals to reach their full potential by providing personalized support that is regularly evaluated and adapted as needed.
Service Management
Effective and accountable service management and leadership are in place to maximize outcomes for individuals. This ensures that clients receive the best possible support to achieve their desired goals.